Thanks for shopping at THICIENT.
If you are not entirely satisfied with your purchase, we’re here to help.
You have 10 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
You have to tell us the reason for returning the item.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
We will provide you with a full refund if you don’t receive your item or if it is damaged.
Or if you return it to us after contacting us, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
If you have any questions on how to return your item to us, contact us by emailing us on firstname.lastname@example.org or filling up the contact form.